Terms of Service

Last updated: December 18, 2025

Welcome to GGinvoice. These Terms of Service ("Terms") govern your access to and use of the GGinvoice website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use the Services.

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Eligibility
  4. Account Registration and Security
  5. Subscription and Payment Terms
  6. Acceptable Use Policy
  7. User Content and Data
  8. Intellectual Property Rights
  9. Third-Party Services and Links
  10. Service Availability and Modifications
  11. Termination
  12. Disclaimers and Warranties
  13. Limitation of Liability
  14. Indemnification
  15. Dispute Resolution
  16. Governing Law and Jurisdiction
  17. General Provisions
  18. Contact Information

1. Acceptance of Terms

By creating an account, accessing, or using GGinvoice, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into these Terms.

We may modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.

These Terms constitute a legally binding agreement between you and GGinvoice. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

GGinvoice is a web-based invoicing platform that allows freelancers and small businesses to create, send, manage, and track professional invoices. Our Services include:

  • Invoice creation and customization tools
  • Client and invoice management
  • Payment tracking and reminders
  • Integration with payment processors (Stripe, PayPal)
  • Invoice templates and branding options
  • Data storage and export capabilities

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, subject to the terms outlined in Section 10 (Service Availability and Modifications).

3. Eligibility

You must meet the following requirements to use our Services:

  • You must be at least 18 years old
  • You must have the legal capacity to enter into binding contracts
  • You must not be prohibited from using the Services under applicable laws
  • You must provide accurate and complete information during registration

If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms and that the entity agrees to be responsible for your use of the Services.

4. Account Registration and Security

Account Creation

To use certain features of the Services, you must create an account. You may register using your email address or through Google Sign-In. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password for your account
  • Not share your account credentials with any third party
  • Log out from your account at the end of each session
  • Immediately notify us of any suspected unauthorized use

We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

Account Restrictions

Each account is for individual or single-entity use only. You may not:

  • Share accounts between multiple users
  • Create multiple accounts to circumvent our pricing or usage limits
  • Transfer or sell your account to another party
  • Use automated means to create accounts

5. Subscription and Payment Terms

Pricing and Plans

GGinvoice offers subscription-based pricing plans. Current pricing is available on our website. We reserve the right to modify our pricing at any time, but such changes will not affect your current subscription period.

Free Trial

We may offer a free trial period for new users. Free trials do not require payment information upfront. At the end of the trial period, you must subscribe to a paid plan to continue using the Services. We reserve the right to modify or discontinue free trial offers at any time.

Billing and Payment

By subscribing to a paid plan, you agree to pay all fees associated with your subscription. You authorize us to charge your designated payment method (processed through Stripe or PayPal) for:

  • Your initial subscription fee
  • Recurring subscription fees on each renewal date
  • Any applicable taxes or fees

Automatic Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You will be charged the then-current subscription fee for the renewal period.

Payment Failures

If a payment fails, we may:

  • Retry the payment attempt
  • Suspend your access to the Services
  • Downgrade your account to a free plan (if available)
  • Terminate your account after reasonable notice

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You will retain access to paid features until the end of your current billing period
  • Your account will not be charged for subsequent billing periods
  • No refunds will be provided for partial billing periods
  • Your data will remain accessible according to our data retention policy

All fees are non-refundable except as required by law or as explicitly stated in these Terms.

Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental charges. You are responsible for paying all such taxes except for taxes based on our net income. If we are required to collect or pay taxes, you will be charged the applicable amount.

6. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Services to transmit any unlawful, harmful, or offensive content
  • Impersonate any person or entity or falsely represent your affiliation
  • Engage in any fraudulent, deceptive, or misleading practices
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Attempt to gain unauthorized access to any portion of the Services
  • Use the Services to send spam, unsolicited communications, or malware
  • Scrape, crawl, or use automated means to access the Services without permission
  • Reverse engineer, decompile, or attempt to extract source code from the Services
  • Remove, modify, or obscure any copyright, trademark, or proprietary notices

Compliance

You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including but not limited to:

  • Tax laws and regulations in your jurisdiction
  • Anti-money laundering (AML) and know-your-customer (KYC) requirements
  • Consumer protection laws
  • Data protection and privacy laws (GDPR, CCPA, etc.)
  • Professional licensing requirements

Enforcement

We reserve the right to investigate violations of these Terms and to take appropriate action, including but not limited to removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

7. User Content and Data

Your Content

You retain all ownership rights to the content you upload, create, or store using the Services ("User Content"), including but not limited to:

  • Invoice data and templates
  • Client information
  • Company logos and branding materials
  • Business information and financial data

License to GGinvoice

By uploading or creating User Content, you grant GGinvoice a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely for the purpose of:

  • Providing and improving the Services
  • Generating and sending invoices on your behalf
  • Backing up and securing your data
  • Complying with legal obligations

This license terminates when you delete your User Content or terminate your account, except where retention is required for legal, security, or operational purposes.

Your Responsibilities

You are solely responsible for:

  • The accuracy and legality of your User Content
  • Obtaining necessary rights, permissions, and consents for any data you upload
  • Ensuring your invoices comply with applicable laws and tax requirements
  • Maintaining backups of your important data
  • Complying with data protection laws regarding your clients' information

Data Processing for Business Users

When you upload your clients' personal information to create invoices, you act as the data controller, and GGinvoice acts as the data processor. You are responsible for:

  • Obtaining necessary consents from your clients
  • Complying with applicable privacy laws (GDPR, CCPA, etc.)
  • Ensuring your clients understand how their data will be processed

For more information, see our Privacy Policy.

Data Export and Deletion

You may export your data at any time through the Services. Upon account termination, your data will be retained according to our data retention policy as described in our Privacy Policy. You may request data deletion by contacting us at support@gginvoice.com.

8. Intellectual Property Rights

GGinvoice Property

The Services, including all software, designs, text, graphics, logos, icons, images, audio clips, data compilations, and other materials (excluding User Content), are owned by GGinvoice or its licensors and are protected by intellectual property laws.

Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

Restrictions

You may not:

  • Copy, modify, or create derivative works of the Services
  • Reverse engineer, decompile, or disassemble the Services
  • Rent, lease, lend, sell, sublicense, or otherwise transfer the Services
  • Remove or modify any proprietary notices or labels
  • Use the Services to develop competing products or services

Trademarks

"GGinvoice" and associated logos are trademarks of GGinvoice. You may not use our trademarks without our prior written permission.

Feedback

If you provide us with feedback, suggestions, or ideas about the Services, you grant us the right to use such feedback without any obligation to you.

9. Third-Party Services and Links

The Services integrate with and may contain links to third-party services, including but not limited to:

  • Stripe and PayPal for payment processing
  • Google Sign-In for authentication
  • Third-party analytics and service providers

Your use of third-party services is subject to their respective terms and conditions and privacy policies. We do not control and are not responsible for the content, privacy practices, or actions of any third-party services.

We provide these integrations and links for your convenience, but we do not endorse or assume any responsibility for any third-party services. You access and use third-party services at your own risk.

10. Service Availability and Modifications

Service Availability

We strive to provide reliable and continuous access to the Services, but we do not guarantee that the Services will be uninterrupted, error-free, or completely secure. The Services may be unavailable due to:

  • Scheduled or emergency maintenance
  • Technical issues or system failures
  • Internet or network connectivity problems
  • Events beyond our reasonable control (force majeure)

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, including:

  • Adding or removing features
  • Changing pricing or subscription plans
  • Modifying technical requirements
  • Updating user interfaces

We will make reasonable efforts to notify you of material changes that adversely affect your use of the Services. However, we are not liable for any modifications, suspensions, or discontinuations of the Services.

Beta Features

We may offer beta, preview, or experimental features ("Beta Features") that are still under development. Beta Features are provided "as-is" without warranties and may contain errors or defects. We may discontinue Beta Features at any time without notice.

11. Termination

Termination by You

You may terminate your account at any time by:

Upon termination, you will lose access to the Services at the end of your current billing period. No refunds will be provided for any unused portion of your subscription.

Termination by GGinvoice

We may suspend or terminate your account immediately if:

  • You violate these Terms or our Acceptable Use Policy
  • Your account is subject to fraudulent or illegal activity
  • Your payment method fails repeatedly
  • We are required to do so by law or court order
  • Continuing to provide Services creates legal risk or harm to us or others

We will make reasonable efforts to notify you before termination, but we reserve the right to terminate immediately in cases of serious violations or legal requirements.

Effect of Termination

Upon termination of your account:

  • Your right to access and use the Services will immediately cease
  • We may delete your User Content according to our data retention policy
  • You remain responsible for all charges incurred prior to termination
  • Sections of these Terms that by their nature should survive will remain in effect

Data Retrieval

Before terminating your account, we recommend exporting your data. After termination, we may retain your data for a limited period to comply with legal obligations or resolve disputes, but we are not obligated to maintain or provide access to your data after account termination.

12. Disclaimers and Warranties

IMPORTANT LEGAL NOTICE

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY.

No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SERVICES
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
  • WARRANTIES REGARDING THE QUALITY OR RESULTS OF THE SERVICES

Your Responsibilities

You acknowledge and agree that:

  • You use the Services at your own risk
  • We are not responsible for errors in your invoices or financial data
  • You are solely responsible for compliance with tax and legal requirements
  • We do not provide financial, legal, or tax advice
  • We are not responsible for business or revenue losses due to Service issues

No Professional Advice

The Services are designed for invoice creation and management only. We do not provide accounting, tax, legal, or financial advice. You should consult with qualified professionals for such advice.

13. Limitation of Liability

IMPORTANT LEGAL NOTICE

THIS SECTION LIMITS OUR LIABILITY TO YOU. PLEASE READ CAREFULLY.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GGINVOICE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • ANY LOSS OF GOODWILL OR REPUTATION
  • ANY COSTS OF SUBSTITUTE SERVICES
  • ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICES

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid to GGinvoice in the 12 months preceding the claim, or
  • $100 USD

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless GGinvoice, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

  • Your use or misuse of the Services
  • Your violation of these Terms or any applicable law
  • Your User Content or any content you submit through the Services
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any invoices you create or send using the Services
  • Your business practices or relationships with your clients

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

This indemnification obligation will survive termination of these Terms and your use of the Services.

15. Dispute Resolution

Informal Resolution

Before initiating any legal proceedings, you agree to first contact us at support@gginvoice.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute in good faith through direct negotiation.

Arbitration

If we cannot resolve a dispute informally within 30 days, either party may initiate binding arbitration. The arbitration shall be conducted in accordance with the rules of a recognized arbitration body in Dubai, United Arab Emirates.

Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND GGINVOICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

Exceptions

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

16. Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.

Subject to the arbitration provisions in Section 15, you agree to submit to the exclusive jurisdiction of the courts located in Dubai, United Arab Emirates for the resolution of any disputes.

If you are a consumer in the European Union, you may also have the right to bring proceedings in your country of residence.

17. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GGinvoice regarding the Services and supersede all prior agreements and understandings.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

Notices

We may provide notices to you through the Services, by email to the address associated with your account, or by other reasonable means. You agree that electronic notices satisfy any legal communication requirements.

You may provide notices to us at support@gginvoice.com.

18. Contact Information

If you have any questions, concerns, or feedback about these Terms or the Services, please contact us:

Email: support@gginvoice.com

Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Website: gginvoice.com

Acknowledgment

BY CREATING AN ACCOUNT OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

These Terms of Service were last updated on December 18, 2025